Customer Service

We handle everything from production, shipment, and delivery until you receive the goods; all you need to do is confirm and sign the order. Our advantages include putting our customers' credit first, ensuring the best quality, offering the lowest prices, and providing speedy delivery.

To customize your product, simply share your samples or design drawings with us that clearly outline your requirements. Reach out to us to discuss your specific needs in detail, and we'll provide you with comprehensive procedures for the customization process. Our experienced team will guide you through each step of the customization, ensuring your satisfaction every step of the way. Remember, we specialize in product customization based on your designs, and our dedicated team is here to assist you throughout the entire process.

To find existing products, you have several convenient options: you can browse through our product category pages, use the search form to look for specific products, or reach out to us for personalized assistance. Regardless of which method you choose, finding products is very easy !

Yes, you can inquire about pricing, ordering, and shipping by sending us an email. We will respond to your questions within 24 hours.

Once you have confirmed the product details and the order quantity, We will send you a contract outlining the price and shipping costs.

We currently accept T/T (via bank telegraphic transfer) as our primary payment method. Once the payment has been successfully processed, you will receive a confirmation Email.

The delivery time depends on the order quantity and the chosen shipping method: By express: 7 days (more expensive). By air freight: 10 days (moderately expensive). By land or sea freight: 30 days (less expensive).

All transactions and orders are safe and guaranteed. After you confirm the order, we will send you the purchase contract, invoice, and bank account details, all of which are protected by Chinese law.

To get more support and customer service, you can contact us by email or phone. We will keep in touch with you throughout the process until your order is successfully completed.